Regional Support Engineer (CT/MRI/PET-CT/X-ray/ANGIO) at Jobgether

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Regional Support Engineer (CT/MRI/PET-CT/X-ray/ANGIO) at Jobgether. This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Regional Support Engineer (CT/MRI/PET-CT/X-ray/ANGIO) in the United States.. This role offers an exciting opportunity for an experienced medical imaging professional to provide technical expertise and support across a wide range of diagnostic systems. As a Regional Support Engineer, you will be the primary technical liaison for field service teams and customers, ensuring seamless operation and maintenance of imaging equipment. You will deliver both on-site and remote support, lead technical training initiatives, and contribute to the development of a world-class customer service experience. The position involves collaboration with cross-functional teams, problem-solving complex technical challenges, and sharing knowledge to elevate service performance. With significant travel across the U.S. and occasional international assignments, this role provides hands-on experience in cutting-edge medical imaging technology. You will play a critical part in ensuring patient care is supported by reliable and expertly maintained imaging systems.. . Accountabilities. Provide rapid technical support for MI systems (CT/MRI/PET-CT/X-ray/ANGIO) to field service engineers and customers, both remotely and on-site.. Conduct technical knowledge transfers to field engineers, promoting first-time-fix excellence.. Develop and deliver technical service training programs at the regional training center.. Triage, coordinate, manage, and resolve customer escalations efficiently.. Act as the primary technical interface between the business unit and field service organization.. Track, monitor, and report reliability and serviceability issues from the field.. Advise on installations, tooling, test equipment, and other operational considerations to optimize service quality.. Collaborate with cross-functional teams to maintain high levels of customer satisfaction and operational performance.. . Bachelor’s degree in Electrical Engineering (BSEE) or equivalent technical field.. Minimum 5 years of experience servicing medical imaging systems, preferably in a national or regional specialist role.. Deep understanding of diagnostic medical imaging equipment in clinical environments.. Experience with CT imaging and other modalities preferred.. Strong field service and technical support experience in high-tech medical imaging.. Excellent teamwork and collaboration skills, with a customer-focused mindset.. Ability to troubleshoot complex technical issues and provide practical solutions.. Willingness and ability to travel extensively across the U.S. (~75%) and internationally.. . Company Location: United States.