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Accounts Receivable Associate at HeadQuarters. HeadQuarters is a global start-up that partners with US cannabis companies to provide support in finance, sales operations, and logistics. We are currently seeking an Accounts Receivable Associate to join our growing accounting team. . As an Accounts Receivable Associate with HeadQuarters, you will be responsible for managing and monitoring our receivables, preparing and processing invoices, and ensuring that all payments are received in a timely manner. . The ideal candidate is detail-oriented, organized, and has a strong background in accounting.. The working hours for this position are . 9 am - 5 pm PST(6 pm - 2 am CET).. Responsibilities. . . Retailer Communication. - maintain regular communication with retailers and nurture positive partnerships - providing invoice summaries, sharing account balances, and coordinating payment pickups timely. . . Invoice Discrepancy Resolution. - in cases where invoices are incorrectly paid to brands instead of the distributor, you serve as the main point of contact to resolve. discrepancies. . . . Multichannel Communication. - ensure clear and efficient communication using both emails and phone calls - to accommodate the preferences of retailers and brands.. . . Collaboration and Issue Resolution. - actively participate in problem-solving and decision-making discussions to contribute to resolving time-sensitive issues.. . . Documentation and Tracking. - diligently record communication details with retailers and brands efficient tracking of interactions and overall progress.. . . . Experience in logistics/customer facing roles: . experience with Google Spreadsheets/Excel and accounting software; experience with QuickBooks a plus.. . . Excellent Communication Skills:. Strong verbal and written communication skills are essential for effective interaction with retailers and brands.. . . Attention to Detail:. Meticulousness is required to accurately document information, analyze data, and address invoice discrepancies promptly.. . . Problem-Solving Aptitude:. The ability to think critically and find creative solutions is vital, particularly when resolving payment issues and managing delivery changes.. . . Collaboration:. Working well within a team environment is essential, as you collaborate with various departments to resolve issues and make decisions that benefit all stakeholders.. . . Organization and Multitasking:. Effective time management and the ability to handle multiple tasks simultaneously are crucial for maintaining productivity in a fast-paced environment.. . Company Location: Serbia.