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Polish Speaking Customer Service for Renewable Energy industry at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce a fantastic opportunity for Polish Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and are eager to help customers navigate their inquiries related to renewable energy solutions. As part of our dedicated team, you will provide essential support to clients while effectively communicating in Polish.. Key Responsibilities. . Manage customer inquiries regarding renewable energy products, services, and programs via phone, email, and chat in Polish.. . Educate customers on the benefits of renewable energy solutions and assist with service applications.. . Help troubleshoot issues and provide solutions in a timely manner.. . Document customer interactions accurately and maintain comprehensive records.. . Collaborate with internal teams to address customer needs and improve service offerings.. . Stay updated on industry trends and developments to offer informed assistance to customers.. . . Fluency in Polish (both written and spoken) is essential; knowledge of English is a plus.. . Previous experience in customer service, preferably in the renewable energy sector.. . Strong communication and interpersonal skills with a customer-focused mindset.. . Ability to explain complex technical information in a clear and friendly manner.. . Excellent problem-solving skills and attention to detail.. . Proficient in using CRM systems and general computer applications.. . Willingness to work flexible hours, including evenings and weekends if needed.. . Company Location: Greece.