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Project Coordinator at Ascera. Summary:. SP6, a fast-growing cybersecurity Professional and Managed Services organization, is seeking an experienced . Project Coordinator. to support the successful delivery of client engagements. In this role, you will help manage customer-facing projects, coordinate cross-functional teams, and ensure strong client relationships throughout the project lifecycle.. How You’ll Drive Success:. Work collaboratively to support Professional Services (project-based consulting) to facilitate proper project:. Kick-off. Delivery and reporting. Closeout. Hand-off to accounting . As a Project Coordinator at SP6, you will be responsible for working with SP6 engineers, external customers and other internal team members, including sales, to help drive successful customer engagements. This is a diverse role that will include: . New Client On-Boarding. Ensure proper documentation is in place prior to project kickoffs, including Master Service Agreements (MSA) with customers. Schedule new customer kick-off meetings. In kick-off meetings, ensure that customers are aware, and have in place, all necessary project prerequisites (hardware, software, needed stakeholders are available during scheduled days and times). Work closely with customer stakeholders and SP6 consultants to validate all project requirements and deliverables . Project Oversight. . Monitor project progress through review of Daily Status Reports produced by consultants. Ensure that project deliverables are met. Escalate issues as needed, whether with internal SP6 team members or external customers. When necessary, with Professional Services leadership, put in place plans of corrective action to ensure deliverables are met. Project Closeout and Reporting. Ensure project closeout documents are completed and reviewed by approvers (project Review and Recommendations Document / RDD). Email and collect Customer Satisfaction (C-Sat documents) . Cross Department Communication. Serve as the main point of contact for internal and external teams including sales, services, accounting and other teams. Process Improvement. Identify and recommend opportunities for process improvements that will continue to mature SP6 Services operations; and as a result, the customer experience. Direct internal teams use of standard departmental policies, processes, and documentation guidelines for consistent and successful delivery.. To Be Successful:. 2+ years of experience in Project Coordination or Project Management. 2+ years in a product/services IT Company.. Experience working with leadership at Enterprise companies. . SIEM knowledge is preferred. (Splunk is even better!). High attention to detail and organization skills. Highly customer oriented with a track record of building successful relationships. Self-starter with strong presentation skills and good verbal communication skills. Thrives in a multi-tasking environment and can adjust to dynamic situations. Effective communication skills to both internal and external teams. Great elicitation skills; being able to ask consultative questions to extract critical information necessary to make sound recommendations. Excellent business acumen. Company Location: United States.