We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Spanish Speaking Helpdesk Support Agent at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is thrilled to announce an opening for a Spanish Speaking Helpdesk Support Agent. In this important role, you will be responsible for providing high-quality technical support to our Spanish-speaking customers, helping them resolve their issues and inquiries with professionalism and efficiency. If you are dedicated to customer satisfaction and have a passion for technology, we would love to hear from you!. Responsibilities. . Provide exceptional support to Spanish-speaking clients through phone, email, and chat communications.. . Troubleshoot and resolve various technical problems swiftly and effectively.. . Document all customer interactions and support requests accurately in the helpdesk system.. . Educate users on product features, functionalities, and best practices.. . Assist in collaborating with other technical teams to escalate complex issues as necessary.. . Stay informed on the latest product updates and technology trends to enhance support services.. . . Fluency in Spanish and English; knowledge of additional languages is an asset.. . Prior experience in helpdesk or customer support roles is preferred.. . Strong analytical and troubleshooting skills with a focus on customer satisfaction.. . Exceptional communication skills, with the ability to explain technical concepts clearly.. . Familiarity with helpdesk software and troubleshooting methods.. . Able to work effectively in a fast-paced environment while managing multiple tasks.. . Company Location: Greece.