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Danish Speaking Customer Loyalty Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is delighted to announce a fantastic opportunity for a Danish Speaking Customer Loyalty Advisor. This position is designed for individuals who are passionate about delivering exceptional customer service and keen on fostering customer loyalty through meaningful interactions.. Responsibilities. . Provide exemplary support to Danish-speaking customers, focusing on building lasting relationships and enhancing loyalty.. . Handle customer inquiries regarding accounts, products, and loyalty programs with professionalism and care.. . Proactively engage with customers to provide updates, resolve issues, and collect feedback to improve the customer experience.. . Promote loyalty initiatives, clearly communicating benefits to encourage ongoing customer engagement with the brand.. . Collaborate with various departments to ensure an outstanding customer service experience and swift resolution of issues.. . Monitor and analyze customer feedback and loyalty data to recommend enhancements in service and support.. . Maintain detailed records of customer interactions and insights in the CRM system for tracking and analysis.. . . Fluency in Danish and English, both written and spoken.. . Experience in customer service or customer loyalty roles, ideally within retail or service industries.. . Excellent communication and interpersonal skills, with a commitment to customer satisfaction.. . Familiarity with CRM software and adeptness in Microsoft Office applications.. . Analytical mindset with strong problem-solving abilities and a proactive approach.. . Able to work effectively in a team environment and adapt to diverse customer needs.. . Availability to work flexible hours, including evenings and weekends as necessary.. . Company Location: Denmark.