Danish Speaking Technical Support for Customers - Remote in Greece at Patrique Mercier Recruitment JP

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Danish Speaking Technical Support for Customers - Remote in Greece at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP as a Danish Speaking Technical Support Specialist, working remotely from the beautiful surroundings of Greece! This exciting role offers you the flexibility of remote work while providing top-notch technical assistance to customers. You will support Danish-speaking clients with their inquiries regarding innovative technology products and services. By joining our dynamic team, you'll be able to enhance your technical skills in a friendly and supportive environment, all while enjoying the stunning Greek landscape.. Responsibilities. . Deliver high-quality technical support to Danish-speaking customers via phone, email, and chat.. . Diagnose and resolve technical issues related to the company's products and services effectively.. . Document all customer interactions and technical problems accurately in the CRM system.. . Collaborate with internal teams to escalate and resolve complex technical issues.. . Participate in ongoing training to improve product knowledge and support capabilities.. . Provide constructive feedback to enhance customer service processes and experiences.. . Support the onboarding and training of new employees as needed.. . . Fluency in Danish and English, both written and spoken.. . Strong technical skills and the capability to troubleshoot effectively.. . Excellent communication and customer service skills.. . Previous experience in technical support or a related field is beneficial but not mandatory.. . A fast learner who is able to adapt to new technologies and processes.. . A collaborative team player with a genuine passion for helping customers.. . Ability to work remotely and manage time efficiently.. . Company Location: Germany.