We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Polish Speaking Customer Service Agent For Multinational Cybersecurity Company at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is excited to announce a fantastic opportunity for a Polish Speaking Customer Service Agent to join a multinational cybersecurity company. In this key role, you will be providing exceptional support to Polish-speaking clients, helping them navigate their inquiries and issues related to cybersecurity services. If you have a knack for technology, excellent communication skills, and a passion for customer service, this position is a perfect way to advance your career in the rapidly evolving field of cybersecurity!. Responsibilities. . Deliver exceptional customer service to Polish-speaking clients through phone, email, and chat support.. . Assist with product inquiries, technical support, and account management issues.. . Effectively handle and resolve customer complaints, ensuring satisfaction.. . Educate customers on cybersecurity products and best practices.. . Maintain accurate records of all customer interactions for quality assurance.. . Collaborate with internal teams to address and resolve more complex issues.. . Stay informed about the latest cybersecurity trends to provide knowledgeable assistance.. . . Fluency in Polish is essential; proficiency in English is highly desirable.. . Previous experience in customer service, preferably in the tech or cybersecurity sector.. . Strong communication and interpersonal skills.. . Able to work effectively in a fast-paced, high-pressure environment.. . Familiarity with customer service software and ticketing systems is a plus.. . Willingness to work flexible hours to accommodate customer needs.. . Company Location: Greece.