Dutch Speaking Customer Care -Expedia - Work In Greece - Fully Paid Relocation at Mercier Consultancy MD. Join Mercier Consultancy MD as a Dutch Speaking Customer Care Representative for Expedia and enjoy a rewarding career opportunity while working in beautiful Greece, with fully paid relocation provided! In this exciting role, you'll assist customers in planning their travel experiences with Expedia, leveraging your language skills to deliver exceptional support and service.. Key Responsibilities. Provide outstanding customer support in Dutch via phone, email, and chat for all inquiries related to Expedia services.. Assist customers with booking accommodations, flights, and travel packages, ensuring a smooth reservation process.. Handle inquiries regarding changes, cancellations, and travel itineraries with professionalism and expert knowledge.. Collaborate with internal teams to resolve customer issues and enhance the overall travel experience.. Document customer interactions accurately in our CRM system and follow up on outstanding questions or issues.. Gather feedback from customers to identify trends and suggest improvements to our service offerings.. Stay informed about Expedia's promotions, services, and policies in order to provide timely and accurate information to customers.. . Fluency in Dutch (both written and spoken) is essential; proficiency in English is beneficial.. . Previous experience in customer service, particularly within the travel or e-commerce industry, is highly desirable.. . Excellent communication and interpersonal skills with a focus on customer satisfaction.. . Ability to work effectively in a fast-paced environment while managing multiple responsibilities.. . Strong analytical and problem-solving skills with great attention to detail.. . Familiarity with CRM systems and travel booking platforms is a plus.. . Willingness to relocate to Greece with all relocation expenses fully covered!. . Company Location: Greece.
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