
Strategic Account Manager (Remote) at Valatam. We're seeking a Strategic Account Manager (Remote) . People residing in . Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua. Work Schedule:. Monday-Friday, 9 am - 5 pm EST. Language: . Fluent written and spoken English (C1/C2). Only resumes in English will be considered!. ABOUT US. At Valatam, we are passionate about building extraordinary remote teams in Latin America for growth-minded businesses across various industries in The US. Our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. You will love it here if you embrace our core values:. . ACTION - You have an action bias. You get things done, fast.. . CARE - You take pleasure in helping others and doing things the right way.. . OUTSTANDING- You have the highest standards and run things like a well-oiled machine.. . DEPENDABLE - If someone asks you to do something, they KNOW it will get done.. . ENERGY - You bring a positive, enthusiastic, can-do attitude to work every day. . . THE ROLE. We're seeking a driven individual who is passionate about cultivating high-level client relationships and driving strategic growth. In this role, you'll manage a portfolio of key accounts, developing and executing strategic plans to maximize client value and satisfaction. If you're a strategic thinker with exceptional communication skills and a proven track record of success, we want to hear from you!. You’ll have success here if you value clear processes and feel qualified to do the following:. . Develop and implement strategic account plans aligned with client objectives and company goals.. . Cultivate and expand relationships with key decision-makers within client organizations.. . Proactively identify and pursue growth opportunities within existing accounts (upselling, cross-selling, referrals).. . Negotiate and manage contracts, ensuring mutually beneficial agreements.. . Collaborate with internal teams (sales, marketing, operations) to deliver exceptional client service.. . Monitor client performance and provide strategic insights to optimize their business outcomes.. . Stay informed about industry trends and competitive landscape to identify new opportunities.. . Maintain accurate records in our CRM, tracking progress and reporting on key metrics.. . . C1/C2 English and Spanish writing and speaking skills.. . 2+ years of account management experience (remote and serving US/Canadian/UK clients).. . Graduated (or soon to graduate) with a college degree.. . A quiet home office with a desk and office chair.. . Stable internet with at least 10 MBPS download & 2 MBPS upload speed.. . A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone.. . Access to a quiet "home office".. . Access to a backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.). . Company Location: Peru.