We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Dutch Speaking Customer Service for Finance industry at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce a position for Dutch Speaking Customer Service Representatives in the finance industry. This role is an excellent opportunity for individuals who have a passion for customer service and are skilled in providing financial product information and support. As a key member of our team, you will assist clients with their inquiries and ensure they receive top-notch service in navigating their financial needs.. Key Responsibilities. . Handle customer inquiries related to financial products and services, including account management and transaction questions, via phone, email, and chat in Dutch.. . Provide clear explanations of products, services, and policies to clients.. . Assist customers in resolving account issues and facilitate necessary follow-ups.. . Document customer interactions accurately within our CRM system to maintain comprehensive records.. . Work with compliance and risk management teams to ensure adherence to regulations and policies.. . Stay abreast of developments in the financial industry to provide informed assistance.. . . Fluency in Dutch (both written and spoken) is essential; knowledge of English is a plus.. . Prior experience in customer service, particularly in the finance sector, is preferred.. . Strong communication and interpersonal skills, with a focus on client satisfaction.. . Excellent problem-solving skills and ability to handle sensitive financial information discreetly.. . Proficiency in using customer service software and CRM systems.. . A customer-centric attitude and a willingness to go the extra mile for clients.. . Willingness to work flexible shifts, including evenings and weekends as required.. . Company Location: Greece.