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Virtual Administrative Assistant (E-commerce) - EST Hours (Remote) at ISTA Personnel Solutions. ISTA Personnel Solutions South Africa. is a dynamic and fast-growing BPO company, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency - we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.. We are currently seeking a proactive . Administrative Assistant. with strong written communication skills and experience supporting admin and e-commerce functions. You will work closely with the client to ensure smooth operational support across billing, vendor communication, and customer engagement.. PLEASE NOTE:. Working Hours: . This role requires you to work . EST hours.  Mon - Fri from 9 am to 6 pm . EST.  . (16h00 to 01h00 South African time - subject to change in accordance with daylight savings in the United States).. . Internet Requirements:. A . fixed fibre line. with a minimum speed of . 25 Mbps (upload & download). and the ability to support a . wired Ethernet connection. is mandatory. . Applicants without a fixed fibre line cannot be considered.. . Power Backup:. A . reliable power backup solution. is required to manage . load shedding and power outages. . . Applicants without a power backup cannot be considered.. . Work Environment:. . This is a fully remote working role.. . Public Holidays: . You will be required to . work on all South African public holidays . (compensated as per BCEA).. Key Responsibilities:. Downloading, entering, and saving invoices and bills accurately . Communicating with vendors regarding billing queries and discrepancies . Responding to customer inquiries via website email and live chat . Creating and updating basic graphics using . Canva. and . Adobe Illustrator. . Supporting the online store and customer workflows on . Shopify. . Assisting with additional administrative tasks as required. Previous experience in an . Administrative Assistant or Executive Assistant. role.. Hands-on experience with . Canva and Adobe Illustrator.. . Strong written communication skills and clear verbal communication.. Comfortable with basic computer navigation, . MS Office. , and . Outlook.. Experience working with . Shopify. or similar platforms.. Exposure to . e-commerce. environments (. advantageous).. If you are not contacted within 14 working days, please consider your application unsuccessful. . Company Location: South Africa.