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Key Account Manager - Salesforce at Weekday AI. This role is for one of the Weekday's clients. Min Experience: 10 years. Location: Remote (India), India. JobType: full-time. What You’ll Do:. Be the strategic partner for key clients. . Serve as the primary point of contact and trusted advisor for top-tier accounts. . . Cultivate deep relationships by understanding client goals, offering strategic insights, and providing continuous value. . . Regularly engage in check-ins, strategic discussions, and solution-focused interactions to ensure client satisfaction and retention. . . Deliver not just service, but tangible impact that drives client success. . . Drive account expansion, not just retention. . Identify growth opportunities within existing accounts, including untapped services or unresolved challenges. . . Proactively pitch relevant solutions and collaborate with internal teams to bring them to life. . . Leverage your Salesforce delivery expertise to recognize client potential and communicate in their language effectively. . . Act globally, think locally. . Work with predominantly US-based clients, understanding their business context and ensuring alignment with their objectives. . . Hold a valid US visa and be open to quarterly travel for in-person relationship building and strategic discussions. . . Ensure structure, clarity, and a client-first mindset. . Maintain detailed and updated account plans. . . Share actionable insights with leadership and align with delivery, pre-sales, and management teams to ensure successful engagements. . . Anticipate client needs and keep them at the forefront of all decision-making. . . You’ll Thrive in This Role If You Have:. . 10+ years of overall experience, including 5–8 years in Salesforce delivery and account management. . . A proven track record in growing existing accounts and uncovering strategic opportunities. . . Solid understanding of Salesforce Clouds and their business applications. . . Excellent communication and storytelling skills, with the ability to influence stakeholders at all levels. . . A proactive, organized, and strategic approach to long-term client success. . . Experience with account growth strategies and planning frameworks. . . Cross-functional collaboration experience across sales, delivery, and pre-sales. . . A consultative and partnership-focused mindset. . . Preferred Qualifications:. . Experience managing enterprise or multi-year global accounts. . . Familiarity with subscription or usage-based business models. . . Experience leading Executive Business Reviews (EBRs) or quarterly planning with C-level clients. . . Background in high-growth consulting environments. . . Track record of owning renewals, upsells, cross-sells, and account expansions. . . Skills:. . Key Account Management . . Salesforce Platform & Cloud Expertise . . Strategic Client Engagement . . Relationship Management . . Business Expansion & Retention. . Company Location: India.