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Growth Operations Associate at Genesis Orthopedics & Sports Medicine. Job Description: . Genesis Orthopedics & Sports Medicine is seeking a highly motivated, detail-oriented . Growth Operations Associate. to support our expanding operations and lead growth-focused initiatives across the organization. This role is ideal for a dynamic, resourceful individual who thrives in a fast-paced environment, enjoys cross-functional collaboration, and is passionate about making a meaningful impact in healthcare delivery.. Key Responsibilities. Operational Support. . Improve and streamline internal workflows to drive operational efficiency across departments.. . Manage internal systems such as EPIC and CRM platforms to track leads, referrals, and key growth metrics.. . Develop, document, and standardize operational processes and best practices.. . Business Development. . Partner with leadership to identify and evaluate opportunities for market expansion and revenue growth.. . Conduct market research and data analysis to support strategic planning and business decisions.. . Monitor performance metrics and deliver insightful reports and recommendations.. . Marketing & Outreach. . Collaborate with the marketing team to develop and execute campaigns aimed at acquiring new patients.. . Maintain and strengthen relationships with referral sources, partners, and external stakeholders.. . Track outreach efforts and performance, providing data-driven insights to optimize strategies.. . Project Management. . Oversee growth-related projects from initiation to completion, ensuring alignment with organizational goals.. . Provide regular updates on project progress, roadblocks, and key milestones to stakeholders.. . Administrative Support. . Coordinate and schedule meetings, events, and stakeholder follow-ups.. . Assist with other growth-related tasks and special projects as needed.. . What We're Looking For. . Strong organizational and analytical skills . . Excellent communication and teamwork abilities . . Familiarity with CRM platforms and healthcare systems (experience with EPIC is a plus) . . A proactive and solutions-oriented mindset, fueled by a passion for healthcare innovation . . Qualifications:. Education: Bachelor’s degree in business, healthcare administration, operations, or a related field.. Experience:. A minimum of 2 years in operations, business development, or a comparable role. . Experience in the healthcare or medical industry is highly desirable.. Skills:. Proficiency in CRM systems, spreadsheets (Excel/Google Sheets), and data analysis tools.. Outstanding communication and interpersonal skills.. Strong organizational skills and ability to multitask effectively.. Analytical thinker with a focus on solving problems and enhancing processes.. Capable of working both independently and as part of a dynamic team.. . Preferred:. Familiarity with Lean Six Sigma or other process improvement methodologies..  . Company Location: Colombia.