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Italian Speaking Customer Service for Hotel Reservations Department in Greece at Patrique Mercier Recruitment By Cyriel. Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for Italian-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you have a passion for travel and hospitality and enjoy assisting customers in planning their perfect getaways, this role is perfect for you. You will provide exceptional support to Italian-speaking clients regarding hotel reservations and inquiries, ensuring they have a seamless experience. Become part of a dynamic team that values excellent customer service in the hospitality industry!. Your Responsibilities. . Provide outstanding customer service to Italian-speaking clients via phone, email, and live chat.. . Assist customers with hotel reservations, answer inquiries, and resolve any issues that may arise during the booking process.. . Maintain a friendly and professional demeanor in all interactions with customers.. . Accurately document customer interactions to support continuous service improvement.. . Collaborate with colleagues and hotel partners to ensure a smooth booking experience.. . Participate in training sessions to remain knowledgeable about the hospitality industry and best practices.. . Fluency in Italian (both written and spoken) is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.. A strong commitment to delivering exceptional customer service.. Previous experience in customer service or hospitality is a plus, but not mandatory.. Excellent communication and interpersonal skills.. Ability to work independently and effectively as part of a team.. Positive attitude and proactive approach to customer satisfaction.. Willingness to learn and develop within a supportive and vibrant environment!. Company Location: Greece.