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Admin Assistant at Freelance Latin America. Provide reliable administrative and operational support by managing communications, coordinating schedules, dispatching technicians, and ensuring smooth day-to-day workflow between the client, field technicians, and incoming requests. The role requires strong communication, organization, and adaptability to support a dynamic operational environment.. Duties / Task to perform. Review incoming emails, voicemail notifications, and automated transcriptions to identify client needs.. Coordinate directly with the client via calls and WhatsApp to discuss job previews, availability, and required next steps.. Schedule preliminary visits, appointments, and daily activities in the client’s calendar.. Prepare initial information for estimates and gather required inputs from the client.. Dispatch daily tasks to three technicians using the ticketing system and send dispatch notifications.. Maintain updated records of requests, tickets, schedules, and ongoing tasks.. Use Office 365 tools (Outlook, Word, Excel) for documentation and administrative support.. Marketing knowledge to help with LinkedIn account.. Perform basic tasks in QuickBooks or similar accounting systems.. Strong phone communication and ability to maintain constant coordination.. High attention to detail and accuracy when handling information.. Excellent organization and time-management skills.. Adaptability to a dynamic environment with varied responsibilities.. Proactive, resourceful, and able to work independently.. Comfortable using digital tools (Office 365, ticketing systems, WhatsApp, QuickBooks-like systems)..  Schedule: 1:00 p.m. – 5:00 p.m. EST (Monday to Friday). Company Location: Colombia.