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Customer Success Manager, Enterprise (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of Conversica. We are currently looking for a Customer Success Manager, Enterprise in the United States.. This role offers the opportunity to serve as a strategic advisor to some of the largest enterprise clients, helping them achieve measurable value and long-term success with their solutions. As a Customer Success Manager, Enterprise, you will lead high-level engagements, build strong executive relationships, and drive adoption, renewals, and expansions. You will work cross-functionally with sales, product, and leadership teams to ensure clients’ needs are met while fostering loyalty and growth. This position is ideal for someone with a proven track record in enterprise account management, a consultative approach to problem-solving, and strong communication skills. You will have a direct impact on client satisfaction, revenue growth, and strategic business outcomes.. . Accountabilities. . Build and maintain executive-level relationships across enterprise accounts to drive adoption and success.. . Lead onboarding, adoption, and strategic business reviews, demonstrating clear ROI and value to clients.. . Manage renewals and expansions, including negotiation and commercial transactions.. . Proactively monitor customer health to identify risks, opportunities, and areas for improvement.. . Advocate for customer needs internally, collaborating with cross-functional teams to influence product strategy and roadmap.. . Contribute to best practices, playbooks, and knowledge sharing for enterprise customer management.. . . 5–7+ years of experience in Customer Success, Strategic Account Management, or similar post-sales SaaS roles.. . Proven success managing large, complex enterprise accounts with multiple stakeholders.. . Strong negotiation skills with experience driving renewals and expansions.. . Executive presence with excellent verbal and written communication skills.. . Proficiency in Salesforce, Looker, Google Workspace; familiarity with SaaS adoption strategies is a plus.. . Ability to thrive in a fast-paced, evolving environment.. . Bachelor’s degree or equivalent experience.. . Willingness to travel periodically based on client and business needs.. . Company Location: United States.