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Danish Speaking E-commerce Support Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to announce an opportunity for a Danish Speaking E-Commerce Support Specialist. This fantastic position is designed for individuals who are not only fluent in Danish but are also passionate about e-commerce. In this role, you will be essential in delivering a high-quality online shopping experience to our Danish-speaking customers, addressing their inquiries, and providing effective support.. Responsibilities. . Provide excellent customer service to Danish-speaking clients via email, chat, and phone communications.. . Assist customers with inquiries related to product details, order tracking, returns, and payment methods.. . Resolve customer complaints and concerns promptly and professionally.. . Accurately manage and process customer orders throughout the order lifecycle.. . Stay updated on current product offerings, promotions, and company policies.. . Collaborate with other departments to continuously improve customer service and experience.. . Maintain detailed records of customer interactions in the CRM system for effective follow-up.. . . Fluency in Danish and English, both written and spoken.. . Previous experience in customer service or e-commerce is preferred.. . Strong enthusiasm for e-commerce and an understanding of online shopping behaviors.. . Excellent communication skills and a commitment to providing superior customer service.. . Experience with customer support software and CRM systems is advantageous.. . Ability to work independently and effectively manage customer inquiries in a fast-paced environment.. . Strong analytical skills and attention to detail.. . Company Location: Denmark.