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Slovenian Speaking Emergency Roadside Assistance - Athens, Greece at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is excited to announce an opening for a Slovenian-speaking Emergency Roadside Assistance role based in the vibrant city of Athens, Greece! This dynamic position allows you to play a crucial role in helping customers who find themselves in emergency situations while enjoying the rich culture and history that Athens has to offer. As a member of our team, you will provide immediate support and guidance to Slovenian-speaking clients, ensuring their safety and peace of mind during roadside emergencies.. Responsibilities. . Respond promptly to emergency calls from Slovenian-speaking customers in a professional and compassionate manner.. . Assess the customer's situation and provide clear and effective guidance while coordinating assistance.. . Maintain accurate records of customer interactions and service requests in the company’s database.. . Work collaboratively with local service providers to ensure timely assistance and resolution.. . Provide excellent customer service, showing empathy and understanding in stressful situations.. . Participate in training sessions to continually improve service delivery and response techniques.. . Contribute feedback on service processes to enhance the overall customer experience.. . Fluent in . Slovenian . and . English. , with strong communication skills both verbally and in writing.. . Exceptional customer service skills with the ability to stay calm under pressure.. . Strong problem-solving skills to effectively address customer inquiries and issues.. . Previous experience in customer support or emergency assistance is an asset.. . Ability to work effectively as part of a team and independently.. . Dedication to providing a high standard of service and maintaining customer trust.. . Willingness to work flexible hours, including weekends and evenings as needed.. . Willingness to relocate to . Greece.. . . Company Location: Austria.