We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Finnish Speaking Frontline Support Representative at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to present an opening for a Finnish Speaking Frontline Support Representative. This position is perfect for individuals passionate about providing exemplary customer service to Finnish-speaking clients. Join our dedicated team and play a crucial role in ensuring outstanding client experiences.. Responsibilities. . Deliver exceptional frontline support to Finnish-speaking clients through phone, email, and live chat.. . Assist customers with inquiries regarding products, services, and account inquiries.. . Troubleshoot and resolve customer complaints efficiently, aiming for high satisfaction levels.. . Accurately document all customer interactions in the CRM system for effective follow-up and reporting.. . Collaborate with team members to maintain high service standards and improve customer experiences.. . Identify opportunities for service improvement and contribute to best practices implementation.. . Stay informed about company products and services to provide accurate information to clients.. . . Fluency in Finnish and English, both written and spoken.. . Previous experience in customer service or a relevant support role is highly desirable.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities with a customer-focused mindset.. . Able to thrive in a fast-paced environment and handle multiple tasks simultaneously.. . Familiarity with CRM software and basic computer skills.. . Positive attitude and a commitment to delivering outstanding customer service.. . Company Location: Finland.