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Social Media Moderator at Nasoft.eg. Nasoft. is hiring for . Makaseb. , a specialized E-commerce and Digital Marketing company serving the Gulf markets.. Join a dynamic, innovative team that’s shaping the future of digital commerce across the region!. Job Responsibilities:. 🔹Monitor social media channels for comments, messages and user-generated content.. 🔹Respond to comments and direct messages in a timely, friendly, and brand-consistent manner.. 🔹Remove or report inappropriate content according to internal guidelines and community standards.. 🔹Escalate sensitive issues or negative feedback to the appropriate departments.. 🔹Maintain a positive tone and encourage healthy conversations within the community.. 🔹Track and report recurring community issues or content trends to the marketing team.. 🔹Collaborate with the content and marketing team to align moderation with ongoing campaigns and brand. voice.. 🔹Support with basic content scheduling or publishing tasks if required.. 🔹Stay updated with platform policies, community guidelines, and best practices.. . B.S. in Marketing, Business or equivalent education in related fields.. . +1 year of experience as a Social Media Moderator.. . Digital Marketing Agency Background . . KSA & GCC Clients Experience is preferred.. . Positive attitude, detail, and customer-oriented with good multitasking and organizational ability.. . Excellent Handling, Problem Solving, Account Management Skills.. . Great attention to detail.. . Organizational skills.. . Company Location: Egypt.