Swedish Speaking Customer Service Jobs In Spain at Mercier Consultancy Europe

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Swedish Speaking Customer Service Jobs In Spain at Mercier Consultancy Europe. Mercier Consultancy is delighted to announce an exciting opportunity for Swedish Speaking Customer Service Representatives to join our vibrant team in sunny Spain! In this integral role, you will be responsible for providing exceptional support to our Swedish-speaking clients, ensuring their inquiries and concerns are handled promptly and professionally. Embrace the beautiful scenery, rich culture, and vibrant lifestyle of Spain while advancing your career in a dynamic environment. If you have a passion for customer service and are ready to embark on a new journey, we would love to hear from you!. Responsibilities. . Deliver high-quality customer service in Swedish through various communication channels, including phone, email, and live chat.. . Assist customers with their inquiries regarding products and services, providing accurate guidance and support.. . Effectively resolve customer complaints and issues, ensuring a positive client experience.. . Document customer interactions accurately and contribute to ongoing improvements in service quality.. . Collaborate with team members to enhance service efficiency and address common challenges.. . Stay informed about company offerings and relevant industry trends to provide knowledgeable assistance.. . Participate in training and development sessions to continuously enhance your customer service skills.. . . Fluency in Swedish and English is required, with strong written and verbal communication skills.. . Previous experience in customer service is preferred, but a willingness to learn and grow is highly valued.. . Excellent problem-solving skills and a strong commitment to customer satisfaction.. . Able to manage multiple inquiries efficiently in a fast-paced environment.. . Basic computer skills and familiarity with customer service software is a plus.. . Willingness to relocate to Spain and embrace a new cultural experience.. . Flexibility to work various shifts, including evenings and weekends, as needed.. . Company Location: Spain.