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Senior Product Manager, Consumer (US) at Jobgether. This position is posted by Jobgether on behalf of Gladly. We are currently looking for a Senior Product Manager, Consumer in the United States.. This role offers the chance to shape transformative consumer experiences in a cutting-edge digital platform. You will lead product strategy and execution for AI-powered consumer interactions, driving engagement, satisfaction, and operational efficiency. Collaborating closely with design, engineering, marketing, and cross-functional stakeholders, you will transform customer insights into intuitive, scalable solutions. This position requires a balance of strategic vision and hands-on execution, with the ability to navigate complex technical constraints while delivering elegant, user-centric experiences. You will play a pivotal role in guiding the evolution of consumer-facing features that impact millions of users, with the autonomy to innovate in a collaborative and dynamic environment.. Accountabilities. . Define and execute the vision and strategy for consumer-facing products that enhance customer interactions.. . Deeply understand market trends, customer needs, and usage data to prioritize impactful features and initiatives.. . Plan, validate, and deliver new products and enhancements that provide meaningful value to consumers.. . Collaborate with cross-functional teams, including design, engineering, marketing, and customer success, to ensure alignment and drive results.. . Communicate product direction and progress clearly to stakeholders, ensuring transparency and understanding across teams.. . Explore and implement AI-driven solutions to improve user engagement and streamline experiences across multiple channels.. . . 5+ years of experience as a product manager, ideally with exposure to B2B SaaS and consumer software products.. . Strong communication and collaboration skills, with the ability to influence stakeholders and build trust across teams.. . Proven ability to translate complex problems into simple, intuitive solutions.. . Skilled in discovery, research, and synthesizing qualitative and quantitative inputs to drive decisions.. . Solid understanding of technical constraints and the ability to work effectively with engineering teams.. . Strong product design intuition and commitment to delivering user-centric, modern experiences.. . Ability to balance strategic thinking with hands-on execution in a fast-paced environment.. . Company Location: United States.