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French Speaking Customer Service for Retail industry at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is excited to present a fantastic opportunity for a French Speaking Customer Service Representative in the Retail industry, located in Athens, Greece. In this essential role, you will provide exceptional support to French-speaking customers, assisting them with inquiries related to products, orders, and services. Your commitment to delivering high-quality customer service will play a vital role in fostering customer loyalty and satisfaction. If you are passionate about retail and have strong communication skills, we would love to hear from you!. Responsibilities. . Provide outstanding customer service to French-speaking clients through various channels including phone, email, and chat.. . Assist customers with product inquiries, order placements, modifications, and returns.. . Document all customer interactions accurately in the CRM system for effective tracking and follow-up.. . Collaborate with internal teams to resolve issues and ensure customer requests are met promptly.. . Stay informed about the latest retail trends and product offerings to provide knowledgeable assistance.. . Build and maintain strong relationships with customers to enhance their overall experience.. . . Fluency in French and English; proficiency in additional languages is an asset.. . Experience in customer service, particularly within the retail industry.. . Strong communication and interpersonal skills.. . Familiarity with CRM systems and basic computer applications.. . Detail-oriented with strong organizational skills.. . Able to work collaboratively in a team-oriented environment as well as independently.. . Able to relocate to Athens, Greece.. . Company Location: Greece.