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Dutch Speaking Customer Service For Online Streaming Media - 2000 Euro Per Month at Mercier Consultancy BG. Mercier Consultancy is seeking a Dutch Speaking Customer Service Agent for our Online Streaming Media Department, offering a competitive salary of 2000 Euros per month. In this exciting position, you will assist our Dutch-speaking customers with inquiries related to our streaming media services. Your role will involve addressing questions about account management, subscription plans, content availability, and troubleshooting technical issues. If you have a passion for media and entertainment and possess strong communication skills, we invite you to apply and join our dynamic team dedicated to providing exceptional customer support.. Responsibilities. . Provide outstanding customer service in Dutch for inquiries related to online streaming media.. . Assist customers with account setup, subscription management, and payment inquiries.. . Troubleshoot technical issues and provide effective solutions to enhance user experience.. . Educate customers on the features and benefits of our streaming services.. . Document customer interactions and feedback to improve service quality.. . Collaborate with technical teams to resolve complex issues efficiently.. . Stay updated on the latest media trends and service developments to offer informed assistance.. . . Fluency in Dutch and English, both spoken and written.. . Experience in customer service, particularly in the media or technology sectors is preferred.. . Strong communication and interpersonal skills with a customer-first mindset.. . Technical aptitude with the ability to troubleshoot common streaming issues.. . Familiarity with customer service software or support platforms is a plus.. . Detail-oriented with strong problem-solving skills.. . Willingness to work flexible hours, including weekends and holidays, if necessary.. . Company Location: Portugal.