Dutch Speaking Customer Service Agent For Eneco - Remote In Greece at Patrique Mercier Recruitment TR

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Dutch Speaking Customer Service Agent For Eneco - Remote In Greece at Patrique Mercier Recruitment TR. Patrique Mercier Recruitment is proud to offer an exciting opportunity for a Dutch Speaking Customer Service Agent for Eneco, a leading energy company, with the advantage of working remotely from Greece. In this role, you will be responsible for providing outstanding support to Dutch-speaking customers, addressing their inquiries, and ensuring a seamless customer experience. Your role will involve assisting with questions related to energy services, billing, and account management. If you're a motivated individual with a passion for customer service and a strong command of the Dutch language, we would love to hear from you!. Responsibilities. . Deliver excellent customer service to Dutch-speaking clients through various channels including phone, email, and chat.. . Assist customers with inquiries about their energy services, billing information, and account management.. . Document customer interactions accurately in the CRM system for effective tracking and follow-up.. . Collaborate with the Eneco team to resolve customer issues efficiently and promptly.. . Stay informed about the company’s products, services, and industry trends to provide accurate information to customers.. . Build long-lasting relationships with customers through attentive and personalized service.. . . Fluency in Dutch and English; knowledge of additional languages is an asset.. . Previous experience in customer service, preferably in the energy or utility sector.. . Exceptional communication and active listening skills.. . Experience with CRM systems and standard office software is preferred.. . Ability to work independently in a remote setting while collaborating effectively with the team.. . Enthusiasm for customer service and a proactive approach to problem-solving.. . Company Location: Greece.