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Nordic Speaking Customer Service - Athens, Greece at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is excited to announce an exceptional opportunity for Nordic-speaking customer service representatives to join our team in the vibrant city of Athens, Greece! As a representative, you will play a key role in delivering high-quality support to clients from Norway, Sweden, Denmark, and Finland. This position allows you to immerse yourself in a rich cultural experience while providing top-notch customer care. If you're passionate about helping others and eager to contribute to a dynamic workforce, we encourage you to apply!. Responsibilities. . Provide comprehensive customer support to Nordic clients across various channels, including phone, email, and chat.. . Respond promptly to customer inquiries and complaints, ensuring a high level of satisfaction.. . Develop a thorough understanding of our company’s products and services to assist customers effectively.. . Maintain accurate records of customer interactions and feedback in the CRM system.. . Work collaboratively with team members to foster a supportive and engaging team environment.. . Participate in training programs to enhance customer service skills and product knowledge.. . Propose improvements to service processes to enhance the overall customer experience.. . . Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) as well as English.. . Strong communication and customer service skills.. . Ability to thrive in a fast-paced environment while managing multiple tasks.. . Excellent problem-solving abilities and attention to detail.. . Prior experience in customer service or a related field is preferred.. . Familiarity with CRM systems and customer support tools.. . Enthusiastic attitude and willingness to embrace new cultural experiences and challenges.. . Company Location: Greece.