Spanish Speaking Client Support Specialist at Patrique Mercier Recruitment By Ierotheos

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Spanish Speaking Client Support Specialist at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is excited to announce an opening for a Spanish Speaking Client Support Specialist. As a vital member of our team, you will provide exceptional support to our Spanish-speaking clients, assisting them with inquiries, resolving issues, and ensuring a positive customer experience. If you are fluent in Spanish and have a strong passion for customer service, we encourage you to apply!. Responsibilities. . Provide outstanding customer support to Spanish-speaking clients via phone, email, and chat.. . Assist customers with inquiries related to products, services, and account management.. . Efficiently identify and resolve client issues to enhance overall satisfaction.. . Maintain detailed records of client interactions and document feedback in our CRM system.. . Collaborate with team members to share insights and improve service delivery.. . Stay updated on product offerings and company policies to provide accurate support.. . . Fluency in Spanish and English; knowledge of additional languages is an asset.. . 1-2 years of experience in customer support or a similar role is preferred.. . Strong communication skills with a focus on customer satisfaction.. . Demonstrated problem-solving skills and the ability to work effectively under pressure.. . Familiarity with CRM systems and standard office software.. . A proactive team player who can also work independently in a fast-paced environment.. . Company Location: Greece.