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Freelance ServiceNow Consultant - Quality Assurance at Mindrift. At . Mindrift. , innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI.. What we do. The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.. About the Role. Generative AI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. . Responsibilities:. . . Content Creation & Refinement: . Create and refine content to ensure accuracy and relevance across a variety of topics in ServiceNow Consultancy, while also developing references and examples of tasks. . . . Experts Acquisition: . Conduct interviews and assess the qualification tests of experts, ensuring their competency.. . . Chat Moderation: . Provide support by addressing project-related questions from other experts in Discord chats, especially those related to project guidelines. . . . Auditing Work: . Review and evaluate tasks completed by other experts, ensuring they align with project guidelines. Provide constructive feedback, verify expertise-related information, and edit content as necessary to improve quality.. . How to get started. Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you’ll help shape the future of AI while ensuring technology benefits everyone.. . You have . a Bachelor's or Master’s degree in . Business Management/Administration, Project Management, Operations Management, Information Technology. .. . . You have . at least 5 years of professional experience. with ServiceNow software.. . Your level of English is advanced (C1) or above.. . You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines.. . Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge.. . Company Location: Ireland.