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German Speaking Customer Service for Pharmaceuticals industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is seeking a diligent and passionate German Speaking Customer Service Representative for the Pharmaceuticals industry, an opportunity to contribute to an essential sector while utilizing your linguistic skills. As the leading agency for candidates looking to build their careers in their native language abroad, Patrique Mercier Recruitment connects top talent from diverse industries including social media, gaming, healthcare, and more with employers seeking qualified individuals. Our recruitment process is tailored to ensure the best match between candidates and companies, creating a win-win situation for both. By joining our team, you will play a pivotal role in supporting customers within the pharmaceuticals sector, demonstrating your capability to handle inquiries with professionalism and empathy. If you are motivated by the chance to make a difference while utilizing your German language skills, this position is an exceptional opportunity to develop your career in customer service in an international context. Contact us to explore further how we can assist you in finding the right fit within the global job market.. Responsibilities. . Provide exceptional customer service support in German to clients in the pharmaceuticals industry.. . Respond promptly to customer inquiries via phone, email, and chat.. . Assist customers with product information, order tracking, and general inquiries about pharmaceuticals.. . Document customer interactions and feedback in the system to maintain accurate records.. . Collaborate with other departments to resolve customer issues efficiently and effectively.. . Evaluate and improve customer service processes to enhance overall client satisfaction.. . Stay updated on product knowledge and industry trends to provide accurate information to customers.. . . Fluency in German, both written and spoken, is mandatory.. . Experience in customer service or a related field, preferably within the pharmaceuticals industry.. . Strong communication and interpersonal skills to effectively engage with customers.. . Ability to work independently as well as part of a team in a fast-paced environment.. . Proficient in using customer service software and Microsoft Office Suite applications.. . Demonstrated problem-solving skills and attention to detail.. . Willingness to learn and adapt to new processes and technologies.. . Company Location: Greece.