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Dutch Speaking Customer Service Agent For Miele - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is delighted to announce the opening for a Dutch Speaking Customer Service Agent to join the esteemed team at Miele, a leading brand in home appliances. This role allows you to work in the beautiful setting of Greece, where you will provide unparalleled support to Dutch-speaking customers, ensuring they receive the best service possible for their Miele products.. Responsibilities. . Provide exceptional customer service to Dutch-speaking clients through phone, email, and chat regarding inquiries about Miele appliances.. . Educate customers on product features, assist with troubleshooting, and handle order-related questions.. . Address and resolve customer complaints with a professional and courteous demeanor.. . Maintain accurate records of customer interactions and documentation in the CRM system.. . Collaborate with various teams to enhance service delivery and customer satisfaction.. . Stay updated on product knowledge, promotions, and best practices to better assist clients.. . . Fluency in Dutch (both written and spoken); proficiency in English is an advantage.. . Experience in customer service, preferably in the appliance or consumer goods sector.. . Strong communication skills and a passion for delivering excellent customer service.. . Able to handle difficult situations with professionalism and efficiency.. . Familiarity with CRM systems and computer literacy.. . Self-motivated and able to work independently in a remote setting.. . A genuine interest in home appliances and a willingness to represent the Miele brand positively.. . Company Location: Greece.