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Nordic-Speaking Customer Support for Online Marketplace Platform Department at Patrique Mercier Recruitment By Cyriel. 🌍 Join Our Innovative Online Marketplace Team! Patrique Mercier Recruitment ES is excited to offer an incredible opportunity for a Nordic-Speaking Customer Support representative in our Online Marketplace Platform Department. If you're fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a passion for providing outstanding service, this role is perfect for you!. In this pivotal position, you'll support Nordic-speaking customers as they navigate our online marketplace, helping them with inquiries and ensuring a smooth shopping experience. Become a part of a vibrant, multicultural team while embracing the flexibility of remote work. If you're eager to make a difference in the e-commerce sector, we would love to hear from you!. Your Responsibilities. . Provide exceptional customer support to Nordic-speaking users via various channels, including phone, email, and chat.. . Assist customers with inquiries related to the online marketplace and resolve any issues effectively.. . Accurately document customer interactions and assist in tracking feedback in our CRM system.. . Collaborate with team members to achieve service goals and improve customer satisfaction.. . Participate in ongoing training to stay up to date on platform features and industry trends.. . Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.. Strong commitment to delivering high-quality customer service.. Previous experience in customer support, particularly in e-commerce, is a plus but not mandatory.. Excellent communication and interpersonal skills.. A proactive team player with a positive attitude.. Strong analytical and problem-solving abilities.. Ability to work effectively in a remote setting, showcasing strong organizational skills.. Company Location: Greece.