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German Speaking Player Support Specialist for Games Account - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to present a unique opportunity for a German Speaking Player Support Specialist for Games Account to join our dynamic team in the beautiful country of Greece. This role is ideal for individuals with a passion for gaming who enjoy helping players enhance their experience. As a crucial member of our support team, you will assist German-speaking players with their inquiries, ensuring they receive top-notch service and support.. Key Responsibilities. Provide outstanding player support in German via email and chat.. Assist players with questions related to game features, account management, and technical issues.. Efficiently resolve player concerns to ensure satisfaction and retention.. Document player interactions clearly to support ongoing service improvements.. Collaborate with internal teams to share player feedback and insights.. Stay updated on game developments and industry trends to offer informed assistance.. Fluency in German (oral and written) is essential; proficiency in English is advantageous.. Prior experience in customer support or player support roles is preferred, ideally within the gaming industry.. Strong understanding of gaming culture and familiarity with popular game titles is a plus.. Excellent communication and interpersonal skills, with a strong focus on customer service.. Ability to troubleshoot technical issues and deliver effective solutions.. Strong organizational skills to handle multiple player inquiries effectively.. Willingness to work in Greece and adapt to a new cultural environment.. Company Location: Bulgaria.