We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Legal Intake Specialist (Remote, Night Shift) at LegalMatch.com. We are looking for a Legal Intake Specialist to enhance case conversions through a voice-based intake system. This role involves handling inbound calls, guiding potential clients through the intake process, and accurately capturing case details.. Your responsibilities include:. . Handling inbound calls from potential clients responding to ads.. . Following a structured intake script to gather and log case details.. . Assessing caller eligibility based on predefined criteria.. . Providing alternative resources for non-qualified callers.. . Maintaining engagement to minimize call drop-offs.. . Ensuring compliance with legal and confidentiality standards.. . Using Dialpad for call tracking and real-time data capture.. . Collaborating on optimizing the intake process.. . Law fresh graduates, paralegals, or candidates with experience in customer service, legal intake, or call centers are welcome.. . Strong communication skills with the ability to be assertive, empathetic, and proactive when engaging with callers.. . Ability to follow scripts while maintaining a natural and professional tone.. . Detail-oriented with strong data entry and organizational skills.. . Comfortable handling high call volumes and managing multiple tasks.. . Familiarity with CRM systems and call handling software (e.g., Dialpad) is a plus.. . Flexible availability based on performance analysis.. . We’re looking for someone who is:. . Proactive, with a keen ability to adapt and learn quickly.. . Experienced in legal case intake.. . Knowledgeable in client qualification and lead conversion processes.. . Familiar with AI-powered call analysis tools or willing to learn and adapt to them.. . At LegalMatch Philippines, we offer a dynamic and innovative environment where you can grow and make a real impact in legal tech. Join our team, collaborate with passionate individuals, and take the next step in your career. Apply today!. Company Location: Philippines.