Dutch Speaking Customer Service for Consumer Electronics Brand - Work In Greece at Mercier Consultancy MD

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Dutch Speaking Customer Service for Consumer Electronics Brand - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading consumer electronics brand, with the unique chance to work in Greece! This position is perfect for individuals who have a passion for technology and exceptional customer service skills. In this role, you will assist customers in Dutch, addressing their inquiries and ensuring a great experience with our prestigious electronics brand.. Key Responsibilities. . Handle customer inquiries about consumer electronics products, services, and promotions via phone, email, and live chat in Dutch.. . Provide expert guidance on product features, troubleshooting, and usage instructions to customers.. . Assist with order processing, modifications, and resolving billing or service issues.. . Document customer interactions thoroughly in our CRM system for effective follow-up.. . Work closely with technical support and sales teams to ensure accurate information and high standards of service.. . Stay up to date with the latest product launches and technology trends in consumer electronics.. . . Fluency in Dutch (written and spoken) is essential; proficiency in English is advantageous.. . Previous experience in customer service, preferably in the consumer electronics or technology sector.. . Strong communication skills and the ability to deliver solutions with a focus on customer satisfaction.. . Excellent problem-solving skills and the capacity to handle technical inquiries.. . Ability to multitask and thrive in a dynamic, fast-paced environment.. . Familiarity with customer service software and CRM systems is a plus.. . Willingness to relocate to Greece and work flexible hours, including evenings and weekends as necessary.. . Company Location: Belgium.