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Polish Speaking Player Support Specialist For Riot Games - Work In Bulgaria at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to offer an incredible opportunity for a Polish Speaking Player Support Specialist for Riot Games, to be based in beautiful Bulgaria. This role is a perfect fit for those who are passionate about gaming and thrive on helping players enhance their gaming experience. You will be the first point of contact for Polish-speaking players, assisting them with their inquiries and ensuring a high level of satisfaction with Riot Games' titles.. Key Responsibilities. . Provide exceptional player support to Polish-speaking customers through various channels, including chat, email, and phone.. . Assist players with game-related inquiries, technical issues, and account management.. . Resolve player concerns promptly and effectively, ensuring a positive gaming experience.. . Document player interactions and feedback accurately to contribute to continuous improvement.. . Collaborate closely with game developers and community teams to provide player insights and feedback.. . Stay updated on game titles, features, and industry trends to offer informed support.. . . Fluency in Polish (oral and written) is essential; proficiency in English is advantageous.. . Previous experience in customer support or player support roles is preferred, ideally in the gaming industry.. . Strong understanding of gaming culture and familiarity with Riot Games' titles is a plus.. . Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.. . Ability to troubleshoot technical issues and provide clear solutions to players.. . Strong organizational skills and ability to manage multiple inquiries simultaneously.. . Willingness to relocate to Bulgaria and adapt to a new environment.. . Company Location: Poland.