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Polish Speaking Customer Service For Chinese-Owned Global E-commerce Platform at Patrique Mercier Recruitment By Petra. Embrace Your Next Career Adventure! Patrique Mercier Recruitment is on the lookout for a passionate and customer-oriented Polish Speaking Customer Service representative for a Chinese-Owned Global E-commerce Platform. Join our dynamic team and immerse yourself in a role that allows you to utilize your language skills while contributing to the success of a thriving international company. In this position, you will be responsible for providing exceptional support to Polish-speaking customers, addressing their inquiries, resolving issues, and ensuring an outstanding shopping experience. This role is perfect for someone who enjoys problem-solving and is eager to help others navigate the exciting world of e-commerce.. Responsibilities. . Provide exceptional customer service via phone, email, and chat in Polish and English.. . Address customer inquiries related to orders, product information, and platform navigation.. . Handle and resolve customer complaints quickly and effectively.. . Work collaboratively with cross-functional teams to meet customer needs.. . Maintain detailed records of interactions and customer feedback.. . Stay updated on product knowledge, promotions, and relevant policies to support customers effectively.. . . Fluency in Polish and English, both written and verbal.. . Prior experience in customer service or a related role is an advantage.. . Strong communication and interpersonal skills with a focus on customer satisfaction.. . Ability to adapt quickly and thrive in a fast-paced, multicultural environment.. . Excellent problem-solving abilities with a keen attention to detail.. . Familiarity with e-commerce platforms and online shopping is desirable.. . Willingness to work flexible hours, including evenings and weekends.. . Company Location: Greece.