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Dutch-Speaking Customer Solutions Specialist at transcosmos (TCIS). Are you passionate about helping customers and solving problems? We’re looking for a . Customer Solutions Specialist.  to join our team and support our Dutch-speaking customers with technical queries and inquiries. If you are a good communicator, love troubleshooting, and enjoy providing excellent customer service, we would love to hear from you!. What You Will Do:. . . Customer Support:.  Assist customers with inquiries and technical issues, providing clear, accurate, and timely solutions.. . . Proactive Communication:.  Keep customers informed by reaching out to update them on their case status.. . . Problem Solving:.  Troubleshoot issues efficiently and escalate when necessary to ensure customer satisfaction.. . . Collaboration:.  Work with your team to deliver high-quality service and resolve customer concerns.. . What We’re Looking For:. . . Fluent in Dutch:.  Strong written and spoken Dutch, with the ability to communicate effectively in English as well.. . . Customer-Centric:.  A genuine desire to help people and provide excellent service.. . . Tech-Savvy:.  Comfortable using Microsoft Office and CRM platforms (experience is a plus).. . . Problem-Solver:.  Able to stay calm under pressure and think on your feet to resolve issues.. . . Organized:.  You follow up on cases and keep track of details, ensuring nothing gets missed.. . Qualifications:. . . Education:.  High school diploma (college-level preferred).. . . Experience:.  Previous customer service or technical support experience is a plus.. . Languages:.  Must be fluent in Dutch (both written and spoken).. Company Location: Hungary.