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Dutch Speaking Client Support Agent In Greece - Mercier Consultancy at Mercier Consultancy Europe. Mercier Consultancy Europe. is excited to announce an opening for a Dutch Speaking Client Support Agent in Greece. This role is perfect for individuals passionate about providing exceptional customer service. As a Dutch Speaking Client Support Agent, you will engage with our Dutch-speaking clients, ensuring their questions and concerns are resolved efficiently and effectively. If you are looking for a rewarding opportunity in a vibrant international setting, this position is for you!. Responsibilities. . Provide outstanding support to Dutch-speaking clients through phone, email, and chat.. . Resolve client inquiries regarding products, account issues, and technical difficulties.. . Collaborate with various teams to address complex client concerns promptly.. . Accurately document client interactions for quality assurance and future reference.. . Solicit and analyze feedback from clients to drive continual service improvement.. . Stay updated on product knowledge and customer support best practices.. . Participate in training sessions to enhance your skills and service delivery.. . . Fluency in Dutch and English, both written and verbal, is essential.. . Experience in customer service or support roles is preferred.. . Strong communication and interpersonal skills, with a dedication to client satisfaction.. . Ability to work well both independently and collaboratively in a team environment.. . Attention to detail and an aptitude for problem-solving.. . Familiarity with customer support tools and software is advantageous.. . A positive and adaptable mindset suitable for a dynamic workplace.. . Company Location: Greece.