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Digital Health Associate at Reliance Health. Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. . The role sits in our clinical team to provide excellent medical care to our patients virtually. The role holder ideally will be an individual comfortable with providing adequate and delightful care to patients of all ages, and at all levels of health literacy and has an interest in driving ongoing innovations in improving primary care delivery.. Job Responsibilities. . Deliver excellent, patient-centered primary care services virtually via call, chat-based interactions.. . Independently recognize symptoms and signs of various illnesses and injuries and synthesize them to the appropriate diagnoses.. . Counsel patients on preventive healthcare practices and nonpharmacologic treatmentsConduct virtual consultations with patients using telemedicine platform, ensuring effective communication and rapport-building. . Deliver excellent, robust patient-centered primary care services via call and chat-based interactions.. . Ensure patient safety and medication appropriateness by verifying patient information, reviewing medical histories, and considering contraindications or interactions.. . Implement continuous improvement initiatives to optimize telemedicine practices and ensure the delivery of high-quality care to patients. . Promptly respond to and address telemedicine-related escalations. . Collaborate with stakeholders to identify areas for improvement and develop initiatives to address them, enhancing holistic patient care and service delivery. . . Minimum: Degree in Medicine.. . Fully registered and Licenced to practice.. . 1-3 years post-graduation from medical school, preferably a Medical Officer. . Have access to a mobile device (Android or IOS) and stable internet.. . Adept in the use of common mobile applications. . Demonstrated evidence of independently attending to common primary healthcare conditions. . Ability to fluently communicate in English.. . Can commit to being online and is readily available to pick up consultations as they are requested on the platform.. . Effective communicator, problem-solver, and logical thinker . . Exhibits courteousness, empathy, enthusiasm, and team spirit.. . Able to adapt to a fast-paced environment with a start-up mentality. . Company Location: Senegal.