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Operations Project Manager - Construction Technology at Terabase Energy. What We Do. At Terabase Energy, we believe that . digitalization.  and . automation . will drive the next wave of . innovation.  and . cost reduction.  in large scale solar. To fully unlock the potential of this opportunity, Terabase is developing an interconnected software and construction automation platform. We work alongside project developers, owners, and engineering & construction firms to support the design, optimization, and construction of huge solar projects around the world. Our team is a blend of solar-industry veterans and newbies, thought-leaders, dreamers, software, electrical and mechanical engineers, coders, product managers, project managers, and sales and marketing professionals. We are based in Northern California, with several other offices in the United States and around the world. If all this piques your interest, we’d love to hear from you!. Position Summary. As the Software Project Operations Manager the Construction Technology business unit, you will report to the Sr. Director of Operations & Delivery and work in tandem with the operations team with oversight of a team of data analysts and Operations Manager. You will be responsible for overseeing and optimizing the day-to-day operations of our utility-scale renewable energy . project management software,.  Terabase Construct, including customer relationship management and management of a global operations team.. Your primary scope includes managing a portfolio of software projects for key customers which involves regular interface through weekly meetings and project site visits, project cost & schedule management, developing customized deliverables such as weekly progress reports, remote management of an international operations & analyst team as your direct reports, as well as coordination with several sUAS pilots and operators at customer sites.. Additional scope includes subcontractor management of drone service providers, performing quality control functions of project artifacts and other deliverables, management and upkeeping of project data, product development and design reviews, and other day-to-day project tasking.. Responsibilities. Team Leadership & Management. . Management and oversight of a team of US and international team members comprised of operations and data analysts including task and resource management, project and task prioritization, performance management, and compensation reviews. . Collaborate with the business unit leadership team to develop and implement team goals and key initiatives and manage day-to-day operational needs with larger, strategic objectives to advance the product and service offeringses.. . Daily Software Project Operations. . Support customer engagements, from booking to delivery, demonstrating operational excellence resulting in delighted customers.. . Project manage field operations for data collection, solving / escalating issues that arise, while proactively communicating with, and setting customer expectations. . Identify, build, and maintain relationships with new and existing suppliers and contractors, negotiating contracts, and ensuring safe and efficient execution of contracts and services.. . Customer Success. . Serve as the face of Terabase for a portfolio of projects of key customers and manage their experience throughout the life of the engagement.. . Work in partnership with the sales team to provide expanded services and support organic growth within existing accounts.. . Act as a voice of the customer by representing their perspectives and interests in areas such as product roadmap, technical support, quality, etc.. . ​. Reporting & Management of KPIs. . Monitor and track performance for each project according to key operational efficiency and customer success metrics.. . Develop and manage key performance indicators across the business unit driving objective measurement and improvement thereof daily operations across the workflows.. . Minimum Qualifications. . Bachelor’s degree in engineering, business management, energy, or related field.. . 3+ years’ experience working as a project or operations manager in the solar or renewable energy industry, heavy construction, drone technologies, or aerospace industry. . Excellent time management and ability to execute multiple projects simultaneously.. . Strong communication, customer relationship skills, and ability to communicate effectively and interact within a team environment.. . Advanced or expert skill level in MS Suite of software (Outlook, Excel, PowerPoint, etc.). . Experience working with project management tools and platforms such as JIRA and other Atlassian tools such as Confluence.. . Experience leading a small team and working with remotely distributed contractors.. . Willing to work in Hybrid (Home/Office) setup and work with minimal supervision.. . Travel up to 40% of the time, primarily US-based project sites. . Preferred Qualifications. . Experience and knowledge of PV plant components such as PV modules, trackers, inverters, HV systems, Wind, and BESS (battery energy storage systems) is a plus.. . PMI Project Management Professional (PMP) certification. . FAA 14 CFR Part 107 sUAS certified drone pilot with experience operating drones (quadcopter & fixed wing equipment). . Knowledge or experience working with photogrammetry and drone image processing software such as Pix4D, Agisoft Metashape, ODM, DroneDeploy, ArcGIS, SimActive Correlator3D, Propeller, etc.. . Company Location: United States.