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DeFi Analyst and Educator (Mastermind) at Decentralized Masters. Who Are We?. Decentralized Masters is at the forefront of DeFi education globally. In just two years, we have grown from a pioneering pair of co-founders to over 75 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.. Our Impact. While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 2,000 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.. Our Vision. Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.. Are You Ready?. This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together.. Check us out here:. Decentralized Masters. What will you be doing?. Decentralized Masters is hiring a DeFi Analyst and Educator for long term employment who has an obsession with customer success, is eager to take massive action and lead. This is a ground floor opportunity at a DeFi educational platform. You will be working directly with the Director of Education, Product Manager and other analysts/mentors on a daily basis.. Members Success. Take responsibility for the success of 130 students per month through cohort teaching models on the following KPIs:. . Methodically educate members on our platform by answering questions via email, text and explaining complex crypto concepts in a simplistic manner. . Make sure your assigned members have been communicated with no longer than 7 days. . Conduct Weekly Analysis of SMS and Email Response Rates. . Continuously follow up with members to ensure success, keeping the end goal in mind. . Help members progress through the DeFi Accelerator. . Engage with your members, Build rapport to increase renewal rate. . Co-lead Office Hours Live Sessions for Mastermind members. . Actively promote the company culture and customer obsession by answering questions, commenting on posts, helping with requests while maintaining a friendly and professional demeanor. . Tackle requests from the heads of department. . . Mentoring and Education. . Become a rockstar in the community. . Monitor Community chat. . Manage Mastermind community, curate the circle channels, the support email. . Attend the live Office Hours and Market Updates for potential backups when needed. . Research. . Use various tools to track, communicate and gain valuable statistics for department needs. . Share your knowledge of DeFi, DeFi products, crypto communities, and knowledge of decentralized finance products. . Conduct research for various crypto trends and projects and present it in easy to read, ELI5 way. . Other Keys. . Ensure support for each members needs (requests, answer questions, take action). . Improve the customer journey and delivery (tweak the process). . Actively participate and add value in team and company meetings. . Build tech tools that improve our product value, and help members in attaining their goals. . Flesh out the workflow process, adding improvements within each step of the way. . What will you bring?. . Must be able to work EST time zone.. . Experience leading education initiatives, programs, etc.. . Experience in fast paced environments. . Strong exposure in the DeFi community and social media presence. . Must be a user of DeFi. . Comprehensive understanding of the crypto/blockchain space. . Excellent interpersonal skills. . Excellent emotional intelligence. . Excellent written and verbal communication skills in English and the ability to discuss and explain technical concepts, solutions and architectures in a simplified manner. . Extreme open-mindedness to new ideas with a mindset of continuous learning. . Company Location: United States.