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German Speaking Customer Service for Online Retail Department in Greece at Patrique Mercier Recruitment By Cyriel. Patrique Mercier Recruitment ES is pleased to offer an exciting opportunity for German-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you have a passion for customer service and enjoy being part of a fast-paced retail environment, this role is made for you. You will assist German-speaking customers with their inquiries regarding online retail products, ensuring they have a seamless and satisfactory shopping experience. Be part of a dynamic team that values your contributions and offers a supportive workplace!. Your Responsibilities. . Deliver exceptional customer service to German-speaking clients through various communications channels, including phone, email, and live chat.. . Efficiently handle customer inquiries, complaints, and provide product information to enhance customer satisfaction.. . Maintain a positive and professional demeanor during all customer interactions.. . Document customer interactions accurately to assist in improving services.. . Collaborate with team members and other departments to resolve customer issues effectively.. . Engage in continuous training to stay informed about products, services, and customer service best practices.. . . Fluency in German (both written and spoken) is essential.. . Strong commitment to providing outstanding customer service.. . Previous experience in customer service or retail is advantageous but not mandatory.. . Excellent communication and interpersonal skills.. . Ability to work independently and as part of a collaborative team.. . Proactive attitude with strong problem-solving abilities.. . Willingness to learn and grow within a supportive and dynamic work environment!. . Company Location: Greece.