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Loan Closer Lead at JMAC Lending. About JMAC Lending:. With over 25 years of experience, JMAC Lending has been dedicated to enhancing the client experience through our cutting-edge products, outstanding service, and unwavering support. We are committed to empowering our partners and driving business growth together. Our culture is centered around exceeding current market options, making us the preferred lender for our clients. Our team boasts impressive credentials and engages in continuous learning, ensuring a perfect blend of knowledge and expertise. Built on a foundation of ethical integrity, our company efficiently and skillfully delivers competitive product pricing for both wholesale and correspondent lending, prioritizing our clients' needs.. The Opportunity:. JMAC Lending is seeking a talented Loan Closer for our closing department. You will understand and review loan documents as a closer. The Loan Closer will keep an open dialogue about loan files with JMAC's customers. If you are looking to join a company that values result and integrity, this is a place for you.. This is a Full-Time/Fully Remote opportunity offering competitive pay ranging from $32.73-$38.42 per hour.. Key Responsibilities:. Team Management and Collaboration. . Collaborate closely with teams including Sales, Underwriting, and Disclosures to ensure a seamless closing experience.. . Monitor pipelines and dashboards to confirm that all assigned tasks are completed within designated timeframes.. . Make sure that closing service level agreements (SLAs) and turnaround times are consistently met.. . Exemplify strong leadership for your team, nurturing a positive and productive work atmosphere.. . Establish clear expectations, offer guidance, and encourage teamwork and collaboration.. . Deliver constructive feedback, pinpoint areas for improvement, and celebrate exceptional achievements.. . Communication and Problem Resolution. . Engage in clear and impactful communication with both internal team members and external partners.. . Tackle and resolve any issues or discrepancies that may come up during the closing process.. . Spot opportunities for enhancing processes and execute changes to boost overall efficiency and effectiveness.. . Loan Closing Review . . Support overflow and urgent closing requests with your expertise.. . Help prepare loan documents for our correspondent lenders and ensure a smooth purchase review once the executed documents are returned.. . Examine files that have outstanding items required for investor delivery.. . Resolve Discrepancies and Post-Closing Issues. . Guarantee that files reach investors without any closing purchase discrepancies.. . Tackle QC reports and coordinate with the Closing team to address and resolve any issues.. . Take proactive steps to resolve closing purchase suspense issues well before the lock expiration date.. . Staff Training . . Empower and equip Closers with the knowledge and skills necessary to excel in their roles in alignment with company standards.. . Deliver ongoing training as needed to ensure adherence to compliance, investor guidelines, and company policies and procedures that influence th closing process.. . Other related duties as assigned-$. . A minimum of five years of experience in the mortgage industry. . Familiarity with TILA-RESPA integrated disclosures (TRID) regulations. . Solid understanding of various loan programs, including Conventional, Government, Jumbo, and Non-QM. . High School Diploma or equivalent required. . Skilled in utilizing mortgage loan operating software and systems. . Strong computer abilities, with proficiency in Microsoft Office suite. . Exceptional written and verbal communication skills for engaging with both internal and external stakeholders. . A keen eye for detail and accuracy. . Capable of handling multiple tasks and effectively prioritizing to meet deadlines. . A collaborative team player who works well with various departments. . Adaptable to evolving policies and procedures. . Company Location: United States.