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Italian Speaking Customer Service for Energy (Oil & Gas) industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to match the best candidates with the right employers, ensuring a tailored fit for both parties involved. We are currently seeking an Italian Speaking Customer Service Representative for the Energy (Oil & Gas) industry. This role is a fantastic opportunity for Italian speakers looking to enhance their career in a fast-paced, dynamic environment. You will be part of a team dedicated to providing outstanding support to our clients in the energy sector. If you have a passion for customer service and want to explore an enriching career opportunity abroad, this is the perfect position for you. At Patrique Mercier Recruitment, we help connect talented individuals with their dream jobs in various multinational companies, and we are excited to find the right candidate to join our clients' teams in the energy sector.. Responsibilities. . Provide exceptional customer service to Italian-speaking clients in the Oil & Gas industry.. . Assist with inquiries related to energy services, billing, and technical support.. . Resolve customer issues efficiently while maintaining a high level of professionalism.. . Document customer interactions and feedback accurately in our CRM system.. . Collaborate with other departments to ensure customer needs are met promptly.. . Translate information and communicate effectively between clients and internal teams.. . Identify opportunities to improve customer experience and provide feedback to management.. . . Fluency in Italian and English, both spoken and written.. . Proven experience in customer service, preferably in the energy or oil & gas sector.. . Strong communication and interpersonal skills.. . Ability to work under pressure and manage multiple tasks effectively.. . Familiarity with CRM systems and customer service software.. . Problem-solving skills and a proactive approach to addressing customer needs.. . Flexibility to work in a fast-paced, international environment.. . Company Location: Greece.