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French Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is excited to offer a remarkable opportunity for a French Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning landscapes of Greece. In this engaging role, you will provide high-quality support to French-speaking customers, assisting them with travel bookings and inquiries to ensure a memorable experience.. Responsibilities. . Respond to customer inquiries in French through multiple channels, including phone, email, and live chat.. . Assist clients with booking processes, cancellations, and modifications, ensuring a seamless user experience.. . Troubleshoot any issues related to reservations and provide timely solutions to enhance customer satisfaction.. . Document and track customer interactions in the company’s CRM system for reference and quality assurance.. . Collaborate with teams across the organization to resolve complex customer issues effectively.. . Stay informed about promotions, services, and policies to offer accurate and helpful advice to customers.. . . Fluency in French (both written and spoken), with English proficiency considered a bonus.. . Previous experience in customer service, particularly in the travel or hospitality industry, is advantageous.. . Exceptional communication skills with a friendly and approachable demeanor.. . Ability to solve problems and handle customer complaints with professionalism and empathy.. . Familiarity with CRM systems and online booking platforms.. . Willingness to relocate and immerse yourself in Greek culture.. . Strong organizational skills, with the ability to multitask effectively in a fast-paced environment.. . Company Location: Greece.