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German Speaking Customer Service for Hospitality & Tourism industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to match the best candidates with the right employers, ensuring a seamless transition into your dream job abroad. Currently, we are looking for a motivated and enthusiastic German Speaking Customer Service professional to join our dynamic team in the Hospitality & Tourism industry. This position offers you the opportunity to leverage your language skills while providing exceptional service to clients in the thriving tourism sector. If you are passionate about travel and hospitality, and enjoy helping others, this role may be the perfect fit for you. Join us at Patrique Mercier Recruitment, where we strive to connect talent with opportunity and support your journey toward a fulfilling career abroad.. Responsibilities. . Provide exceptional customer service to German-speaking clients in the hospitality and tourism sector.. . Respond promptly and accurately to customer inquiries via phone, email, and chat.. . Assist customers with booking travel arrangements, accommodations, and other related services.. . Resolve customer complaints and issues in a professional manner, ensuring a positive experience.. . Collaborate with team members to improve customer service processes and enhance client satisfaction.. . Maintain thorough knowledge of services offered and stay updated on industry trends.. . Record and manage customer feedback to help improve overall service quality.. . . Fluent in German, both spoken and written, with excellent communication skills.. . Previous experience in customer service, preferably within the hospitality or tourism industry.. . Strong problem-solving skills and the ability to think on your feet.. . Ability to work flexible hours, including weekends and holidays, as required.. . Proficient in using customer service software and Microsoft Office Suite.. . Great attention to detail and ability to multitask in a fast-paced environment.. . Strong interpersonal skills and a positive attitude, with a passion for helping others.. . Company Location: Greece.