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Senior Account Manager (BD America) at Side. Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.. Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. We are seeking a Senior Account Manager will serve as a partner to steward and expand a portfolio of enterprise gaming accounts across North America. This is a senior, client-facing role focused on protecting core revenue, strengthening executive relationships, and strategically growing service-line engagement in a dynamic market.. You will act as a trusted partner to publishers and developers, balancing commercial discipline with long-term relationship health. . What you will do in this role: . Revenue Stewardship & Account Ownership. Own revenue performance across assigned enterprise accounts. Monitor trends, identify risk early, and proactively mitigate revenue erosion.. Maintain forecast accuracy and clear pipeline visibility.. Protect margin integrity in commercial negotiations and renewals.. Strategic Account Expansion. Develop and execute structured account growth plans.. Identify whitespace opportunities across Side’s service lines.. Drive cross-LOB expansion in partnership with Solutions and Delivery teams.. Activate new services within existing accounts while maintaining trust and stability.. Executive Relationship Leadership. Build multi-threaded relationships across production, operations, and procurement stakeholders.. Engage senior decision-makers (VP, Studio Head, SVP level).. Lead structured business reviews and long-term strategic discussions.. Position Side as a strategic partner rather than a transactional vendor.. Forecasting & Commercial Discipline. Maintain high CRM hygiene and disciplined opportunity management.. Provide rolling 60–90 day forecast visibility.. Ensure opportunities meet qualification standards before inclusion in forecasts.. Escalate commercial or delivery risks early and transparently.. Global Collaboration. Partner closely with global delivery leadership across EU and APAC.. Align pricing, solutions, and capacity planning to support account growth.. Ensure seamless transition from commercial agreement to operational execution.. 5–8+ years of enterprise account management experience within gaming or adjacent technology services.. Demonstrated success expanding multi-service portfolios within existing accounts.. Experience working within global, matrixed organizations.. Strong commercial judgment and the ability to operate effectively in evolving market conditions.. Executive-level communication and negotiation skills.. Deep understanding of the game development lifecycle and outsourced service models.. Company Location: United States.