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Slovak Support Specialist - Sofia, Fully Paid Relocation at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Slovak Support Specialist based in Sofia, with fully paid relocation. This role is ideal for a dedicated support professional who is fluent in Slovak and motivated to deliver exceptional customer service in a dynamic environment.. Responsibilities. . Provide high-quality support and assistance to Slovak-speaking customers via phone, email, and chat.. . Troubleshoot and resolve customer inquiries and technical issues efficiently and effectively.. . Collaborate with cross-functional teams to ensure seamless resolution of complex cases.. . Maintain accurate documentation of customer interactions and technical solutions in the system.. . Assist in the continuous improvement of support processes and customer satisfaction.. . Participate in training and development activities to enhance professional skills and product knowledge.. . . Fluency in Slovak and proficiency in English, both written and spoken.. . Previous experience in customer support, ideally within a technical or IT-related field.. . Strong problem-solving skills and ability to handle challenging customer situations with patience and professionalism.. . Excellent communication and interpersonal skills with a customer-oriented mindset.. . Willingness to relocate to Sofia; relocation expenses will be fully covered by the company.. . Ability to work effectively both independently and as part of a team.. . Motivation to learn and adapt in a fast-paced, evolving work environment.. . Company Location: Slovakia.