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Danish Speaking Customer Service Jobs In Serbia at Mercier Consultancy Europe. Mercier Consultancy is excited to offer a fantastic opportunity for Danish Speaking Customer Service Representatives to join our dedicated team in Serbia! In this pivotal role, you will provide exceptional support to our Danish-speaking clients, ensuring their inquiries are handled with professionalism and efficiency. Serbia, known for its rich cultural heritage and vibrant cities, offers a unique backdrop for your career development. If you are passionate about customer service and eager to make a difference, we would love to hear from you!. Responsibilities. . Deliver high-quality customer service in Danish through various channels, including phone, email, and live chat.. . Assist customers with their inquiries about products and services, providing accurate and helpful information.. . Effectively address customer complaints and resolve issues to ensure satisfaction.. . Document customer interactions thoroughly and provide insights to enhance service delivery.. . Collaborate with colleagues to improve service quality and tackle common challenges.. . Stay updated on company offerings and relevant industry trends to provide knowledgeable support.. . Engage in regular training and development sessions to enhance your customer service skills.. . . Fluency in Danish and English is required, with strong communication skills, both written and verbal.. . Prior experience in customer service is preferred, but a positive attitude and willingness to learn are highly valued.. . Excellent problem-solving skills, with a focus on providing exceptional customer experiences.. . Able to manage multiple inquiries efficiently in a busy work environment.. . Basic computer proficiency and familiarity with customer service software is a plus.. . Willingness to relocate to Serbia and embrace a new cultural experience.. . Flexibility to work various shifts, including evenings and weekends, as necessary.. . Company Location: Serbia.